How to Order from Florida Reptiles Home

Questions You Might Have

  • How do I place an order?
  • What payment methods do you accept?
  • How do you ship your reptiles?
  • What should I expect after placing my order?

Easy Steps to Order

  1. Browse Our Reptile Collection: Head over to our Florida Reptiles Shop to explore the wide variety of reptiles we offer. Each listing provides detailed information and images to help you choose the perfect pet.

  2. Add to Cart: Found your new reptile friend? Click the “Add to Cart” button. You can continue shopping or proceed directly to checkout.

  3. Review Your Cart: Ensure all items are correct. Here, you can update quantities, remove items, or go back to add more reptiles.

  4. Checkout Process: Click “Proceed to Checkout” and fill in your shipping information. Make sure to double-check for accuracy.

Payment Methods

We accept multiple payment methods for your convenience:

  • Zelle 
  • Apple Pay 
  • Cashapp
  • PayPal
  • Venmo
  • Bitcoin
  • Other European Payment options 

Shipping Information

Safe and Secure Shipping

We take the utmost care in shipping your reptiles. Here’s how it works:

  • Packaging: Your reptile will be securely packaged to ensure it arrives safely.
  • Shipping Providers: We use trusted carriers like FedEx and UPS.
  • Tracking: You’ll receive a tracking number to monitor your shipment.

Delivery Time

  • Standard Shipping: 2-5 business days.
  • Express Shipping: 1-2 business days.
  • NextDay Air
  • Over Night Delivery

After Placing Your Order

  1. Order Confirmation: You will receive an email confirming your order details.

  2. Preparation: We carefully prepare your reptile for shipping. This process includes health checks and safe packaging.

  3. Shipping Notification: Once your order is shipped, you’ll receive a notification with tracking information.

FAQs

Can I cancel or change my order?

Yes, contact us within 24 hours of placing your order for changes or cancellations.

What if my reptile arrives sick or injured?

Our priority is the health of our reptiles. If there’s an issue, contact us immediately with photos, and we will resolve it promptly.

Contact Us

Have more questions? Reach out to our friendly support team at info@floridareptileshome.com

Share Your Experience

We love hearing from our customers! Share your new pet’s photos and stories with us on Facebook and Instagram.